Case Study: Revere Electric Supply Co. achieves up to 95% order-entry time savings with Conexiom

Revere Electric Supply Co. - Customer Case Study

Revere Electric Supply Co., a fourth-generation electrical and automation distributor with eight Midwest locations, faced a labor-intensive order process as customers sent orders via EDI, web eCommerce, email, fax, and phone. To reduce duplicate entry, speed order cycles, and improve accuracy without changing customer workflows, Revere Electric Supply Co. piloted Sales Order Automation by Conexiom.

Conexiom automatically converts customer purchase orders into sales orders in Revere’s Epicor Eclipse ERP, eliminating dual entry and entry errors. The solution reclaimed roughly 30 minutes on a 90+ line order, saved an average of 80% of physical entry time (up to 95% on complex accounts), removed costly returns and rush orders, and now processes over 4,000 order lines exceeding $1.2M in revenue per month—freeing staff to focus on higher-value customer service.

Revere Electric Supply Co.

Dave Christoffel

Customer Service Supervisor