Case Study: McNaughton-McKay Electric Company speeds order processing and eliminates manual entry with Conexiom

McNaughton-McKay Electric Company - Customer Case Study

McNaughton-McKay Electric Company, a large full-line electrical wholesaler with 800 employees and over 10,000 customers, struggled with slow, error-prone manual order entry for many medium and large accounts that didn’t use EDI. To eliminate re-keying work and improve accuracy, McNaughton-McKay engaged Conexiom’s sales order automation solution.

Conexiom automatically captures purchase order data and converts it into ERP sales orders with 100% data capture accuracy (no OCR), and onboarding/mapping was completed in hours. The result: orders that once took hours—including frequent 70-line orders—are processed in minutes, manual re-entry and errors have been eliminated, staff time was redeployed to customer service, and McNaughton-McKay reports immediate, tangible ROI from Conexiom.

McNaughton-McKay Electric Company

Denny Wyss

Senior Project Manager