Case Study: Royal Brass & Hose achieves faster, 100%-accurate order and invoice processing with Conexiom

Embracing Technology to Automate Manual AP and Order Processing

Royal Brass and Hose, a multi-location distributor of hydraulic hoses, fittings and assemblies, faced slow, error-prone manual processing of customer orders and supplier invoices that strained AP and customer service teams. To close the gap between EDI-capable partners and the many vendors/customers still sending email or faxed documents, Royal Brass and Hose chose Conexiom’s AP Invoice Automation and Sales Order Automation to eliminate time-consuming data entry.

Conexiom captures line-item data and posts orders and invoices directly into Royal Brass and Hose’s ERP with 100% accurate, non-OCR automation, enabling orders to be processed in seconds instead of minutes and purchase orders to be reconciled in seconds. The Conexiom deployment accelerated invoice and order processing, removed the need to hire extra staff during peaks, reduced multitasking errors, and freed employees to focus on higher-value customer service.

Royal Brass and Hose

Drew MacDonald

Vice President