Case Study: SunCoke Energy achieves faster Oracle/Cognos performance and dramatically reduced backup times with Condusiv Technologies' V-locity

SunCoke Energy Solves Months of Oracle Performance Troubleshooting with V-locity VM

SunCoke Energy, a leading producer of metallurgical coke serving the steel industry, was struggling with painfully slow Oracle/Cognos queries that left business users waiting—what became known internally as the “45‑second query.” After months of time‑consuming SAN, network and VM tuning that only reduced query times to 25 seconds, IT needed a faster, less costly solution to eliminate I/O bottlenecks and restore productivity.

The team deployed Condusiv’s V-locity on their Cognos VMs, which uses IntelliWrite and IntelliMemory to cut unnecessary I/O at the source. Query times dropped to 15 seconds, overall I/O fell by 53%, average database response improved by 145%, and backup windows shrank from hours to minutes—allowing SunCoke to defer additional hardware purchases and roll the software out across their virtual environment.

SunCoke Energy

Chris Mueller

Systems Administrator