Case Study: Renjoy achieves 40% automation and launches AI voice agent Joy with Conduit

Renjoy - Customer Case Study

Renjoy, a tech-enabled property management company, struggled with fragmented operational knowledge and vendor lock-in as they switched between various cleaning and management platforms. This cycle caused them to lose valuable data context with each transition, hindering their efficiency and growth. They sought a solution that could leverage their existing Airtable infrastructure and provide deeply integrated AI, leading them to the vendor Conduit.

Implementing Conduit's AI automation platform, Renjoy quickly achieved over 40% automation on inbound guest messaging. The solution enabled them to launch "Joy," an intelligent voice agent powered by their structured data that handles customer calls and sales demos. This resulted in a reduced team workload, faster implementation, and the ability for their staff to focus on higher-level work instead of repetitive tasks.

Renjoy

Michael Vialpando

Co-Founder & CTO