Case Study: PriceSmart streamlines access reviews and improves security with ConductorOne

Modernizing identity governance: How PriceSmart streamlined access reviews across legacy and cloud systems

PriceSmart, a major retailer and subsidiary of Costco, faced significant challenges in managing user access reviews across its complex hybrid environment of legacy and cloud systems. Their manual, spreadsheet-driven process was extremely time-consuming, taking an entire quarter to complete and leaving little room for proactive security measures. This fragmented governance created limited visibility into access risks and reactive audit preparation.

By implementing ConductorOne's identity governance solution, PriceSmart was able to bridge its legacy and modern systems. The results were transformative: quarterly access reviews were reduced from three months to just two to three weeks, and manager review time dropped from multiple hours to less than 30 minutes. ConductorOne enabled proactive risk identification, improved audit readiness, and delivered major time savings that provided a clear return on investment, allowing the company to focus on security rather than manual processes.

PriceSmart

Roberto Mateo

VP of IT Business Operations