Case Study: HMR Exchange achieves secure, faster medical referrals with Conduct

HMR Exchange speeds GP referrals 6x with Conduct

HMR Exchange, founded in 2015, needed a secure, cloud-based platform to streamline home medicine referrals between GPs and pharmacists, a process previously plagued by paper and fax. The challenge was to create a user-friendly system that integrated with existing clinical software to help patients better manage medications and reduce preventable hospital admissions. Conduct was engaged to develop this solution.

Conduct built HMR Referrals™, a highly secure application that leverages .NET and Linux technologies to provide a seamless, paperless referral process. The solution resulted in dramatic efficiency gains, reducing the time for a pharmacist to accept a referral from three weeks to just five seconds and making the overall process six to seven times faster. This platform from Conduct also established a foundation for HMR Exchange to expand into other healthcare sectors.

HMR Exchange