Case Study: X Condos achieves streamlined operations and improved resident service with Condo Control

X Condos faced with their former software solution, and why it made sense for them to switch

X Condos, a 415‑unit, tech‑savvy community in downtown Toronto managed by Mark Daye, faced inefficient operations due to a clunky, feature‑poor property management platform, duplicated databases, and no online service request or proxy voting capabilities. Seeking a simpler, more functional solution, the team chose Condo Control (CC) to better serve busy residents and streamline management workflows.

Condo Control implemented an all‑in‑one platform that consolidated two databases into one, provided a user‑friendly interface, enabled online service requests and electronic proxy voting with real‑time dashboards and automated reminders. As a result, X Condos reports higher productivity, less training time, reduced administrative work and error risk, smoother AGMs with more proxy votes than expected (helping reach quorum), quicker maintenance response, and lower print and manual labor costs thanks to Condo Control.