Case Study: Liberty Place achieves streamlined communication, visitor parking & package tracking with Condo Control

Liberty Place - Customer Case Study

Liberty Place, a 466‑unit, Millennial‑heavy condominium in Toronto, faced persistent operational pain points—difficult, manual resident communication, unmonitored visitor parking and an overburdened concierge handling deliveries. Shirley Jin, the condo treasurer, led the search for an intuitive, cost‑effective digital solution and selected Condo Control to modernize everyday processes and meet residents’ expectations for convenience.

Condo Control deployed its platform—using Announcements, the Visitor Parking module, Package Tracking and the mobile app—to centralize communication, enforce parking rules and streamline parcel handling. Since implementing Condo Control in 2015 Liberty Place has seen measurable benefits: more engaged residents, reduced concierge workload and better property‑management focus, with 7,300+ packages tracked in the past year alone.

Liberty Place

Shirley

Board Member