Case Study: SAS achieves a seamless Dovetail migration with Condens

How SAS Transitioned from Dovetail to Condens A Data Migration Story

SAS, a global leader in analytics and AI, faced challenges with its previous user research repository, Dovetail. Frequent disruptive updates, steep unadvertised price increases, and stressful difficulties managing permissions for sensitive data eroded trust and created instability for the research team, prompting a search for a new solution.

Condens provided a cost-effective and flexible alternative, handling an extensive overnight data migration for SAS with hands-on support. The implementation resulted in a more intuitive workflow, a secure separate stakeholder repository that simplified access control, and significant long-term benefits for the team's efficiency and data management practices.

SAS

Ryan Chipley

Manager of User Experience Design