Case Study: IEWC achieves a user-friendly customer data portal with Concurrency, Inc.

IEWC streamlines customer reporting and boosts trade show sales with Concurrency

IEWC, an industrial supplies company, required a new data platform to share internal information externally in a user-friendly way. Their existing process of generating countless reports was time-consuming and inefficient. Concurrency, Inc. was engaged to help them create a more comprehensive and engaging system to better service their clients.

Concurrency, Inc. developed a Power BI solution embedded in a custom web platform. This customer portal allowed for both standard and custom reporting, provided value-driven metrics to enhance customer engagement, and featured improved contact information. As a result, the client's sales team successfully uses the platform at trade shows to attract more customers, making them more responsive and increasing transparency.

IEWC