Case Study: Fortune 500 Healthcare Company achieves seamless single sign-on with Concurrency, Inc.

Fortune 500 Healthcare Company - Customer Case Study

Concurrency, Inc. worked with a Fortune 500 healthcare company that needed a modern identity and access solution to support its mission-critical online sales. The customer had hundreds of thousands of users across multiple websites and needed seamless single sign-on to reduce credential friction, improve customer convenience, and support secure, zero-downtime operations.

Concurrency, Inc. implemented a custom identity architecture using ADFS, SAML authentication, and a self-service portal for password resets and email address changes. The solution replaced legacy FormsAuth, enabled smoother navigation across sites, and supported gradual user migration as customers logged in. While no specific metrics were provided, the project delivered a more modern, standardized, and secure authentication experience aligned with the customer’s business goals.