Case Study: National Nonprofit Organization achieves reliable remote access with Concurrency DirectAccess deployment

Concurrency Assists National Non-Profit with Outage Recovery and DirectAccess Implementation

National Non Profit, a national nonprofit advocacy group focused on preventing deaths in workplaces, homes, communities, and on roadways, worked with Concurrency, Inc. after a failed Windows Server DirectAccess deployment caused a major network outage. The issue disrupted access even for devices on the local network, forcing the IT team to tear down the implementation and seek help diagnosing what went wrong.

Concurrency, Inc. assessed the outage, identified a likely network location server misconfiguration, and redesigned the DirectAccess setup to be simpler and more resilient. The new deployment was completed successfully the next day, restoring DirectAccess functionality and giving the IT team a more reliable approach for future maintenance and troubleshooting.