Case Study: Clover Technologies Group streamlines global CRM operations with Concurrency, Inc.

Clover Technologies Group unifies CRM across 18 countries with Concurrency

Clover Technologies Group, a worldwide company in the imaging, wireless, and telecom industries, faced challenges in managing its customer data and CRM systems across its large, global operations. To realize its competitive advantages and improve sales tracking, the company partnered with Concurrency for strategic enhancements to its CRM approach.

Concurrency assisted Clover Technologies Group by handling system backlogs, ensuring critical integrations functioned properly, and migrating the company from two legacy CRM systems to Microsoft Dynamics CRM. This included providing user training and ongoing support. The results were smooth transitions with maintained functionality, leading to a company-wide standardization on Dynamics CRM Online. Concurrency continues to serve Clover on a range of ongoing projects, helping to streamline maintenance and accelerate time-to-market for new features.

Clover Technologies Group