Case Study: a medical service organization achieves scalable in-house IT infrastructure with Concurrency, Inc.

a medical service organization scales to 400% capacity with Concurrency, Inc.

A medical service organization with over $20 million in revenue was constrained by its one-size-fits-all Managed Service Provider (MSP), which could not scale with its rapid, acquisition-based growth. Concurrency, Inc. was engaged to build a custom, Azure-based in-house IT infrastructure to replace the outdated MSP solution and support the company's expanding needs.

Concurrency implemented a tailored, scalable in-house IT system and fully integrated the Microsoft 365 stack to consolidate software and smooth communications. The solution provided significant long-term ROI by eliminating MSP costs and creating a malleable infrastructure that accommodates advanced automation and new interfaces. As a result, Concurrency established an efficient long-term partnership with the medical service organization, continuing to support them at a much-reduced capacity while enhancing their ITSM suite.