Case Study: Frankford Umbrellas streamlines inventory and order access with Concrete CMS and MCG Strategic

Frankford Umbrellas streamlines inventory access and reduces sales delays with Concrete CMS

Frankford Umbrellas, a manufacturing company, was hindered by manual processes where customers and sales representatives had to call or email to check inventory and order statuses. This time-consuming system led to missed sales opportunities and operational inefficiencies. To address this, they partnered with vendor Concrete CMS and developer MCG Strategic for a digital solution.

Concrete CMS, implemented by MCG Strategic, provided an intranet portal that integrated with the existing ERP system to offer real-time access to inventory and order statuses. This solution dramatically cut down on customer service calls and emails, recovered lost sales, and streamlined operations. The portal also included a magic link authentication for security and provided utilization reports to monitor effectiveness, creating a seamless and efficient environment for users.

Frankford Umbrellas