Case Study: Widelity achieves streamlined contract management and faster contractor onboarding with Concord

Widelity - Customer Case Study

Widelity, an employee‑owned telecommunications professional services firm serving clients across telecom, healthcare, energy, IT and government, managed thousands of employee, operations and customer contracts and relied on Google drives and large email attachments. That approach caused version‑control problems and made it difficult to track deadlines and renewals across domestic and international projects.

In 2016 Widelity implemented Concord to centralize people, processes and documents, using templates, tagging and automated email notifications to streamline contract creation and onboarding. The rollout was smooth: HR and Operations now onboard contractors across the U.S. and Mexico, renewals and end‑date visibility eliminated manual tracking, training was quick, and the company achieved strong ROI through faster workflows and better organization.

Widelity

Heather Helmig

Human Resource Manager