Case Study: Denison University reduces contract processing time with Concord

Denison University - Customer Case Study

Denison University was struggling with a slow, manual contract process that relied on outdated templates, emailed PDFs, handwritten signatures, and repeated scanning and data entry. Its admins spent hundreds of hours managing agreements for students, staff, vendors, and guest lecturers, with inconsistent results and frequent errors. Denison needed a better way to draft, sign, store, and extract data from contracts.

Denison University implemented Concord’s contract lifecycle management (CLM) platform, including e-signing, templating, secure storage, and AI-powered Agreement Intelligence. With Concord, contracts can be drafted from approved templates, signed in sequence online, and automatically populated with key details, cutting processing times from days to minutes. Denison also reduced time spent correcting and organizing contracts by 30 percent and gained faster search and visibility across its agreement archive, helping recover additional value from renewals.

Denison University

Steve Storck

Purchasing Manager for Denison’s Department of Business Services