Case Study: Daitem achieves paperless, compliant contract management with Concord

Daitem - Customer Case Study

Daitem, a European leader in wireless security systems, faced a recurring compliance and administrative challenge: each year it must send renewal contracts to hundreds of independent installers within a strict regulatory timeframe and be able to prove deliveries in case of an audit. The company needed a dedicated, efficient way to send and track many contracts without adding staff.

After learning about Concord, Daitem implemented the platform to create and send multiple agreements at once, automatically remind signers, track changes, and produce audit-ready proof of compliance. The result was a near paperless workflow, faster status reporting, improved contract management, stronger distributor relationships through easy personalization, and more time for the team to focus on customers.

Daitem