Case Study: OneMain Financial achieves faster cross-platform collaboration with Conclude

How OneMain Financial used Conclude to connect Slack and Teams company-wide for faster decisions and fewer delays

Onemain Financial faced a significant communication gap as its engineering teams worked in Slack while other departments relied on Microsoft Teams. This separation caused project delays, missed messages, and duplicated efforts. To bridge this divide, they turned to Conclude to enable seamless cross-platform collaboration without disrupting established workflows.

Conclude provided a solution that connected Slack and Microsoft Teams, allowing messages, mentions, and files to sync in real time. The implementation led to faster decision-making and project delivery for Onemain Financial, as teams could collaborate instantly from their preferred platform without any training. The company also benefited from Conclude's security compliance and responsive customer support.

OneMain Financial

Hector Chacon

Technology Change Management Analyst