Case Study: Hiscox achieves analytics-based underwriting with Concirrus Quest Marine Hull

Hiscox - Customer Case Study

Hiscox London Market, a global specialist insurer, wanted to modernize and sharpen its marine hull underwriting by moving toward progressive, analytics-based decision-making. To support this, it chose Concirrus and its Quest Marine Hull platform, which embeds behaviour-based data analytics into the underwriting process.

Concirrus implemented a predictive pricing module that helps Hiscox analyse existing portfolios, assess vessels in prospective accounts, and estimate expected loss using behavioural factors such as time at sea and port risk. Powered by machine learning and large-scale risk data, the solution gives underwriters deeper insight into claim-predictive behaviours and is intended to digitalise and improve underwriting efficiency and loss ratios, though no specific numeric results were provided.

Hiscox

Vicky Hayward

Hull and War Underwriter