Case Study: a leading beauty company boosts orders and revenue with Comsense Technologies

A leading beauty brand uses a mix of site search, personalized recommendations, and clever merchandising to witness 45% increase in orders

a leading beauty company was facing challenges with its website's search function, which was delivering unsatisfactory and irrelevant results for shoppers. The site also lacked mobile optimization and any form of personalized product recommendations, which hindered the customer experience. To address this, they partnered with Comsense Technologies.

Comsense implemented the Unbxd search and personalization engine, creating an advanced, error-tolerant autocomplete function and a powerful merchandising dashboard. This provided hyper-relevant search results and one-to-one personalized recommendations for upselling and cross-selling. The solution from Comsense Technologies led to a dramatic improvement in key metrics, including a 45% increase in orders, a 40% rise in conversion rate, and a 28.6% growth in overall revenue.