Case Study: Retail Brokerage & Bank cuts reporting time from 6 months to 1 day and gains IT cost transparency with ComSci

What used to take 6 months and 5 different groups to prepare now takes 1 day

A large U.S. retail brokerage and bank with hundreds of branches, more than a thousand financial consultants and 10,000+ employees faced opaque and hard‑to‑influence IT cost allocations. Growing regulatory requirements and hundreds of applications costing millions annually made it difficult for business units to understand total cost of ownership or participate in technology decisions, and preparing accurate reports required six months and coordination across five groups.

The firm implemented Upland’s ComSci IT Financial Management to consolidate application data and allocate costs holistically (including systems and labor). ComSci delivered a single, auditable view of application costs, enabled business‑driven grouping of applications, simplified reporting, and cut the reporting process from six months to one day—improving transparency, collaboration between IT and the business, and strategic decision‑making.