Case Study: PPG Industries achieves greater visibility and reduced IT spending with Upland’s ComSci

PPG Industries enables its IT and business managers to see the information needed to effectively understand and control consumption with Upland’s ComSci

PPG Industries, a global manufacturer serving industrial, transportation, consumer and construction markets, faced limited visibility into its IT costs and consumption. Its internally developed chargeback system was costly to maintain and didn’t show how technology was used by departments, business units or employees, preventing accurate budgeting and informed decision‑making.

PPG deployed Upland’s ComSci IT Financial Management (SaaS) and BPaaS, using Bill of IT, Demand Management and Analytics modules to create a unified global chargeback process, demand‑based forecasting and detailed reporting. The solution improved data accuracy, gave managers the ability to track and control consumption, reduced overall spend, and shifted effort from data processing to strategic analysis of IT investments.

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Denise Vay

Senior IT Manager of Financial Services