Case Study: Group 1 Software (a Pitney Bowes subsidiary) in-sources development and maintains software quality with Compuware Xpediter and Abend-AID

Pitney Bowes Subsidiary “In-sources” Development while Maintaining Software Quality

Group 1 Software, a Pitney Bowes subsidiary that builds an integrated customer communication management suite, moved mainframe development back in‑house and shifted to C. The team faced the twin challenges of preserving high software quality with inadequate analysis and debugging tools and overcoming loss of institutional application knowledge as experts moved on.

They implemented Compuware Xpediter for interactive debugging and Compuware Abend‑AID for automated fault management. The tools let them identify defects before production, troubleshoot without recreating customer environments, speed recovery, consolidate to a single vendor, and reduce rework and developer ramp‑up time.

Group 1 Software

Michael Landrum

Lead Systems Programmer, Group 1 Software