Case Study: City of Edmonton streamlines permitting and licensing with Computronix POSSE

City of Edmonton cuts wasted inspections from 31% to under 3% with Computronix

The City of Edmonton faced significant challenges in its Planning & Development Department, including unproductive inspection visits, inconsistent processes, and lengthy permit approvals. To address these issues, the city partnered with vendor Computronix to implement a solution using their POSSE software, a flexible business rules engine.

Computronix's POSSE solution streamlined workflows and automated processes, resulting in a 40% increase in field time for inspectors and a reduction in wasted inspections from 31% to under 3%. This efficiency allowed the city to reduce its required number of inspectors by 50%. POSSE was adopted across all city departments, saving hundreds of thousands of dollars and growing to over 3700 users.

City of Edmonton