Case Study: a Swiss banking institution cuts manual work by 65% with Computools' CardFalcon platform

Swiss Banking Institution cuts manual operations by 65% with Computools

A Swiss banking institution needed to modernize its fragmented and manual credit card issuing operations, which were slowed by disconnected tools and processes. They engaged Computools to build a centralized banking platform to automate workflows and improve coordination between partner banks, intermediaries, and internal teams.

Computools developed the CardFalcon platform, creating a single environment for communication, offer management, contract control, and marketing content. This solution reduced manual operations by 65%, sped up request processing by 55%, shortened contract approval time by 48%, accelerated partner onboarding by 45%, and reduced documentation errors by 40%.