Case Study: Children’s Hospice South West streamlines donations and event bookings with ComputerMinds’ Drupal upgrade

Children’s Hospice South West speeds Drupal upgrade with ComputerMinds

The customer, Children’s Hospice South West (CHSW), needed a cost-effective plan to upgrade their Drupal website. Their key challenge was refactoring critical API integrations, most notably with Salesforce, which powered donations and event bookings, without a large budget or risk of things going wrong. They enlisted the vendor, ComputerMinds, for this Drupal upgrade project.

ComputerMinds implemented a solution using Drupal's Webform module instead of the more complex Drupal Commerce to create flexible, editor-managed transaction forms. They built bespoke integrations to connect these webforms to Salesforce and the payment gateway. The results included a faster build time, a clearer and safer customer journey, a modernized donations page, and a simpler editorial experience, all achieved at a lower cost than alternative approaches.