Case Study: Leading Foodservice Innovator Transforms Company achieves faster, higher-quality IT delivery with Computer Task Group Agile services

Leading Foodservice Innovator Transforms IT Operations Through the Use of Agile Development

Leading Foodservice Innovator Transforms Company, a leading supplier and solutions provider to the foodservice, in-store bakery, and retail markets, faced high software operations and maintenance costs, slow time-to-market, and siloed IT teams that created planning and resource challenges. To address these issues, the company engaged Computer Task Group (CTG) to help transition from a Waterfall development model to Agile software development.

Computer Task Group (CTG) implemented an Agile transformation using a three-step approach: building the foundation, establishing and mentoring three pilot teams, and then inspecting, adapting, and scaling the process. CTG introduced Agile roles, ceremonies, governance, and a portfolio Kanban, while also helping optimize release management and fiscal governance. As a result, the customer reduced cycle time from ideation to production, improved quality, increased speed-to-market by reducing concurrent project time, cut redundancy through a team-centric model, and boosted IT employee morale.