Case Study: Royal Credit Union achieves wire compliance efficiencies with CSI WatchDOG Wire

Royal Credit Union streamlines 300-user wire compliance with Computer Services Inc

Royal Credit Union, a credit union, faced significant challenges with its labor-intensive wire transfer process, which was prone to errors and created a heavy regulatory compliance burden. To address these deficiencies, the institution sought a solution and turned to vendor Computer Services Inc (CSI) and its WatchDOG Wire product to automate processes and improve compliance.

CSI's WatchDOG Wire solution automated wire transactions and integrated real-time OFAC screening, which greatly enhanced efficiency and reduced the risk of compliance failures. The implementation freed up a previously full-time employee and allowed staff to focus on customer service, while the built-in compliance checks provided peace of mind. Computer Services Inc worked collaboratively with the credit union on its own timeline, ensuring a successful rollout and significant operational efficiencies.

Royal Credit Union