Case Study: MainSource Bank achieves faster, lower-cost statement processing with CSI Print & Mail Services

MainSource Bank saves $340,000 a year and cuts statement processing 83% with Computer Services Inc

MainSource Bank, a financial institution based in Greensburg, Indiana, faced rising costs and inefficiencies with its internal statement processing. To address this challenge, the bank partnered with its existing technology vendor, Computer Services Inc (CSI), to utilize its Print & Mail service.

By outsourcing to CSI, MainSource Bank achieved significant savings of $140,000 per year and reduced its statement processing time by 83%. The implementation of CSI's eStatements solution also provided critical compliance benefits. Additionally, the bank was able to drastically reduce its full-time staff dedicated to statement processing from 14 to just 3 employees while handling 130% more volume, resulting in further annual savings of approximately $200,000.

MainSource Bank