Case Study: HomeStreet Bank achieves more efficient compliance screening with Computer Services Inc WatchDOG Elite

HomeStreet Bank saves 600 manual reviews per list change with Computer Services Inc

Computer Services Inc (CSI) helped Homestreet Bank overcome the challenges of managing regulatory compliance with inefficient manual watch list screening processes. The bank required a more efficient and reliable system to handle OFAC screening and needed enhanced capabilities for detailed record-keeping and reporting as compliance demands grew.

CSI implemented its WatchDOG Pro solution and later upgraded the bank to WatchDOG Elite. This provided automated, real-time watch list screening with fail-safe alerts, a dedicated training environment for a smooth transition, and time-saving features like the Good Customer List. The upgrade significantly increased productivity, saved staff hours each week, and gave Homestreet Bank a scalable platform to meet evolving compliance needs.

Homestreet Bank