Case Study: Consumers National Bank grows assets 120% with CSI core and digital banking solutions

Consumers National Bank grows assets 120% with Computer Services Inc

Consumers National Bank faced the challenge of driving growth and profitability while managing the high costs and labor intensity of its in-house core processing operations. To increase efficiency and reduce IT risks, the bank partnered with vendor Computer Services Inc (CSI) and chose to outsource its core processing to CSI's NuPoint solution.

The solution implemented by CSI consolidated numerous separate systems into a single platform, providing services like teller capture and digital banking. This allowed the bank to reallocate staff to revenue-generating roles like commercial sales. The results were significant, with annual loan production growing from $10 million to $75 million and assets increasing by over 120% in a decade, all while adding only a minimal number of employees.

Consumers National Bank