Case Study: Citizens State Bank achieves stronger data integrity and faster incident response with CSI Managed Services

Citizens State Bank speeds ransomware recovery to same day with Computer Services Inc

Citizens State Bank, a community bank in Texas, faced IT staffing challenges and regulatory concerns as its former managed services provider could not fully meet its needs for secure hardware and software management. The bank turned to Computer Services Inc (CSI), a familiar vendor due to its core banking platform, seeking a managed services partner with specific financial industry expertise.

Computer Services Inc (CSI) provided a fully outsourced solution including managed cloud, security, and IT systems. This partnership resulted in increased data integrity, rapid resolution of issues like ransomware, and highly satisfied IT auditors. The bank benefited from seamless core platform integration and a collaborative relationship, ultimately gaining confidence in its technology infrastructure and controls.

Citizens State Bank