Case Study: Bank of Luxemburg achieves a seamless core conversion with CSI NuPoint

Bank of Luxemburg completes seamless core conversion for 115 employees with Computer Services Inc

Bank of Luxemburg, a community bank in Wisconsin, faced the challenge of its previous core provider slowing investment in their platform. Seeking a modern, long-term partner for a seamless conversion, the bank needed a new core solution that prioritized innovation, operational efficiency, and exceptional service. They selected Computer Services Inc (CSI) and its NuPoint core platform to meet this challenge.

Computer Services Inc implemented its NuPoint core, which features an open architecture and a robust training library for staff. The conversion was seamless despite a blizzard, with no service interruptions or customer concerns reported. The automations within NuPoint reduced manual processes for staff, allowing them to reallocate time to other projects. Bank of Luxemburg reported that CSI's customer service and responsive support teams made the largest impact, ensuring a smooth transition and ongoing partnership.

Bank of Luxemburg