Case Study: Royal Credit Union achieves wire compliance efficiencies with CSI WatchDOG Wire

Royal Credit Union - Customer Case Study

royal credit union, a financial institution, faced challenges with its labor-intensive and error-prone wire transfer process, which required strict regulatory compliance. The credit union sought a solution to improve efficiency and reduce the risk of error. They found their answer by working with Computer Services, Inc. (CSI) and implementing its WatchDOG Wire solution.

The solution from CSI automated compliance processes, including OFAC and BSA/AML screening, and streamlined workflow. This resulted in significant efficiencies, freeing up a previously dedicated full-time employee for other tasks and enabling the institution to handle a doubling of wire customers. Computer Services, Inc. was also noted for its collaborative implementation approach, working at the customer's pace to ensure a successful transition and provide peace of mind.

Royal Credit Union

Jeni Brantner

Royal Credit Union