Case Study: Citizens State Bank improves data integrity and IT security with CSI Managed Services

Citizens State Bank - Customer Case Study

The bank, a long-time Meridian core customer, realized it needed to partner with a financial industry-focused managed services provider. The bank turned to CSI due to its expertise and industry performance. Citizens State Bank’s former managed services provider couldn’t fulfill all of its needs regarding evolving regulatory concerns as well as fully secure and effective hardware and software management.

CSI implemented a fully outsourced model that includes managed cloud, security and IT systems solutions. The bank has capitalized on major benefits including increased data integrity, quick resolution time and satisfied auditors and regulators. The partnership with CSI Managed Services provided the bank with data integrity, rapid issue resolution, and a successful audit outcome, resulting in a win-win situation for the institution.

Citizens State Bank

Ruben Robledo

President and CEO