Case Study: Yorkshire Building Society achieves improved user experience and cost savings with Computacenter

Yorkshire Building Society saves costs and refreshes managed services for 5 years with Computacenter

Yorkshire Building Society, a major UK financial services provider, was undergoing a desktop transformation to Windows 10 and needed to renew its Managed Services. Their challenge was to find a refreshed service from their vendor, Computacenter, that would reduce their cost base, offer flexibility, and, most importantly, improve the experience for their colleagues.

Computacenter was selected to provide a renewed five-year Managed Service. The solution was not a simple like-for-like renewal but included innovative ideas such as a new on-site TechCenter at the customer's head office, supported by an appointment scheduling app. As a result, Computacenter maintained high-quality service while delivering significant cost savings and an improved colleague experience.

Yorkshire Building Society