Case Study: NFU Mutual achieves a reliable, modern workplace and managed IT services with Computacenter

Extending Managed Services by another 5 years for 6,000 users

NFU Mutual, a major UK insurance provider, sought a trusted partner to manage its IT infrastructure reliably, allowing its internal team to focus on core business initiatives and customer service. The company engaged Computacenter to deliver its "Brilliant Basics" program, ensuring systems were efficient, secure, and reliable, and to handle a significant workplace transformation for its 6,000 users.

Computacenter was awarded a five-year extension to its managed services contract to continue providing a stable IT foundation and to oversee a seamless refresh of the workplace environment with new devices and Windows 10. The solution enabled NFU Mutual to accelerate its other strategic IT initiatives without disruption. The outcomes included continued high-level service, a successfully deployed new workplace by Q3 2020, and the freedom for NFU Mutual to concentrate on innovation and delivering award-winning customer service.

NFU Mutual

Tim Mann

Chief Information Officer