Case Study: European Bank achieves device lifecycle control and better user experience with Computacenter

European Bank manages 330,000+ devices with Computacenter

A major European bank, a multinational financial services institution active in over 40 countries, faced challenges in managing its vast and diverse range of IT devices across commercial, operational, and technological areas. They sought to optimize cost control, mitigate operational risk, and improve the end-user experience. Computacenter provided its Device Lifecycle Management service to address these needs and consolidate control from multiple suppliers.

Computacenter implemented a full-service solution for over 330,000 devices across 40+ countries, which included procurement, deployment, support, and retirement. The solution moved the customer to an OpEx leasing model and established a significant refresh roadmap. The results included financial flexibility, a significantly enhanced user experience, improved compliance and reporting, and a standardized service across all countries, all delivered by Computacenter.

European Bank