Case Study: Department for Work and Pensions keeps services operational during the pandemic with Computacenter

Department for Work & Pensions equips 28,000 workers with Computacenter during COVID-19 crisis

The customer, the Department for Work & Pensions (DWP), faced the challenge of rapidly supplying 28,000 employees with workplace devices to continue providing critical UK citizen benefits from home during the pandemic. They required an IT partner to manage this mass procurement, build, and deployment. The vendor, Computacenter, was engaged to support this objective and help transform offices to be COVID-compliant.

Computacenter worked within the DWP programme to manage the procurement, build, and deployment of devices for home-based workers. The solution ensured DWP remained operational and was able to support the UK public throughout the unprecedented crisis. The outcome was a first-rate service delivery that was publicly acknowledged as phenomenal, with Computacenter playing a key role in enabling this critical response.

Department for Work & Pensions