Case Study: City of Munich streamlines IT automation with Computacenter and ScriptRunner

City of Munich streamlines automation for 40,000 employees with Computacenter

The City of Munich, a major municipal employer in Germany, faced a challenge in automating its Microsoft and Citrix environments. Their IT teams were spending considerable manual effort on repetitive PowerShell scripting tasks, which increased operational costs and took time away from more strategic projects. To optimize this process, they partnered with vendor Computacenter.

Computacenter introduced the City of Munich to ScriptRunner, a solution that provides a central repository for scripts and enables the automation of routine IT tasks. Following the joint implementation, the city successfully reduced the effort and costs of its daily IT operations. The solution freed up staff time for more exciting projects and its use is being steadily expanded beyond the initial IT department rollout. The City of Munich reported that the cooperation with Computacenter was always solution-oriented and fast.

City of Munich