Case Study: West Metro Ophthalmology achieves streamlined efficiency and lasting EHR success with Compulink

West Metro Ophthalmology - Customer Case Study

West Metro Ophthalmology, led by Dr. Steven J. Grosser, is a four-office ophthalmology practice that faced the challenge of moving from paper and standalone practice management to a full electronic health record (EHR). The team was cautious about disrupting efficient workflows, concerned about vendor stability and long-term access to patient data, and needed a solution that could be customized and rolled out simultaneously across multiple locations while capturing government incentives.

They selected Compulink’s Advantage EHR, which provided hands-on implementation support, training, and rapid customization. The coordinated go‑live and ongoing partnership delivered features like e‑prescribing, templated correspondence, single‑click assessments for top diagnoses, and automation for eligibility, remittance posting, and collections—reducing transcription costs by 80%, improving workflow so two providers were added without increasing front‑office staff, and giving the practice confidence in long-term vendor support.

West Metro Ophthalmology

Steven Grosser

M.D., West Metro Ophthalmology