Case Study: Vector Rehabilitation cuts aged receivables from $200K to $9K and restores cash flow with Compulink's Physical Therapy Advantage

Vector Rehabilitation - Customer Case Study

Vector Rehabilitation, a nonprofit physical‑therapy practice in Eureka, Calif., was facing a financial crisis—about $70,000 in past‑due payables and nearly $200,000 in receivables aging. Leadership considered bankruptcy or selling assets and identified outsourcing billing as the core problem: the billing agency wasn’t equipped to handle PT claims or the complex follow‑up needed for dual‑eligible (Medicare/Medi‑Cal) patients, so cash flow needed a fast, practical fix.

Vector brought billing in‑house with Compulink’s Physical Therapy Advantage™, starting with scheduling and billing (later adding web registration and planning EHR), plus customized workflows and hands‑on training. Within a year accounts receivable over 90 days fell from nearly $200,000 to $9,000, payables average about $3,000, electronic claims are cleaner and reimbursements arrive faster—allowing Vector to avoid closure, manage cash forecasting better, and position the practice for growth.

Vector Rehabilitation

Bill Ruff

Chief Executive Officer