Case Study: Potomac Physicians achieves 25% higher reimbursements and NCQA Patient-Centered Medical Home recognition with CompuGroup Medical's Aprima EHR

Potomac Physicians - Customer Case Study

Potomac Physicians, P.A., a multi‑site primary care group serving the Baltimore‑Washington area, was overwhelmed by “chart chase,” inconsistent workflows and administrative inefficiency across offices. Wanting an EHR that was easy to learn, use, teach and customize, the practice chose Aprima to unify charting, coding and office processes.

Aprima’s intuitive EHR standardized workflows, suggested accurate codes, tracked referrals and labs, and automated patient reminders—improving charge capture, follow‑ups and throughput. The result: a 25% increase in reimbursements, reduced overhead and payroll pressure, better staff communication and recognition as the nation’s first NCQA Patient‑Centered Medical Home.

Potomac Physicians

Carol Reynolds

Medical Director