Case Study: Desert Bloom Family Medicine achieves streamlined chronic-care management and improved revenue capture with CompuGroup Medical (CGM APRIMA EHR)

Multi-Provider Practice Streamlines Care of Chronic Care Patients with CGM APRIMA EHR

Desert Bloom Family Medicine is a nine-provider primary and urgent care practice in Phoenix that treats a high concentration of patients with multiple chronic conditions. After investing heavily in GE Centricity, the practice found the system slow, cumbersome, and costly—creating workflow bottlenecks, thousands of open chart notes, and missed opportunities for chronic care management and reimbursement.

Using the CGM APRIMA Rescue Plan, Desert Bloom converted to CGM APRIMA’s EHR with hands-on implementation and training. The new system delivered intuitive chronic care management, Bright Futures integration for pediatrics, easier prescription histories via Surescripts, and flexible documentation methods, leading to smoother workflows, more complete charge capture, and improved ability to pursue quality incentives and better patient outcomes.

Desert Bloom Family Medicine

Christopher Hiler

Desert Bloom Family Medicine