Case Study: Heart Cardiology Consultants achieves faster claims resolution, halved A/R and 75% lower transcription costs with CompuGroup Medical (CGM APRIMA)

Cardiology Practice Overcomes Disheartening EDI Reports with CGM APRIMA EHR

Heart Cardiology Consultants, a 13-physician cardiology practice led by Practice Administrator Sandy Van Wagner, was bogged down by giant EDI reports and weeks-long delays as staff manually tracked, corrected, and re-sent claims for small errors. The workflow caused slow reimbursements, heavy transcription costs, and inefficient access to patient records for on-call physicians.

Implementing CGM APRIMA’s integrated EHR and practice management system replaced paper reports with a searchable superbill list, allowing staff to fix rejected claims on the fly, regenerate batches with one click, access charts remotely via VPN, and auto-post payments. The change halved claims older than 100 days, cut transcription costs by 75% (about $156,000/year), reduced back-office FTE needs (estimated $80–90k/year), and improved documentation and billing levels.

Heart Cardiology Consultants

Sandy Van Wagner

Practice Administrator