Case Study: SERHA modernizes communications and enables VoIP with Compugen and Cisco

SERHA modernizes communications for 60,000 residents with Compugen

The South Eastman Regional Health Authority (SERHA) faced significant IT challenges after repatriating its network from a third party, including a fragmented infrastructure, lack of documentation, and no centralized management. This reactive environment made scaling impossible and prevented the addition of critical applications like VoIP. SERHA engaged vendor Compugen to build a new, solid network foundation using Cisco technology.

Compugen redesigned SERHA's entire regional network with new Cisco switches and routers, reconfigured the data centre, and implemented support for automated failover to a secondary site. A new, redundant Cisco Call Manager VoIP system was built on this infrastructure. The results gave SERHA full control over its traffic, a scalable network for future needs, and a secure regional phone system with a common dialing plan. Compugen's solution also streamlined IT management with a single-vendor environment.

SERHA