Case Study: Telecom Service Leader achieves faster, more cost-effective U.S. growth with CompuCom Systems Inc

Telecom Service Leader Values CompuCom Flexibility and Partnership in Growing U.S. Business

Telecom Service Leader, a global provider of communications services and solutions operating in more than 170 countries, wanted to expand its North American business and better support its U.S. and Canada customers. To do so, the company needed a partner with broader regional coverage and the ability to deliver flexible, cost-effective network services. CompuCom Systems Inc was selected to help fill that gap with program management and network solutions support.

CompuCom Systems Inc built a global Project Management Office and delivered end-to-end networking services, including design, site surveys, staging, logistics, cabling, installation, testing, engineering, hypercare, and ongoing maintenance. The partnership improved delivery speed, quality, and service levels while reducing downtime and project costs; CompuCom also shortened the telecom leader’s seven-step implementation process to five steps and cut implementation costs by over 15%.