Case Study: North American Retailer Strengthens Cybersecurity with CompuCom Systems Inc

North American Retailer Rings Up Stronger Cybersecurity

North American Retailer, a leader in apparel and accessories with both brick-and-mortar and e-commerce stores, needed to strengthen cybersecurity across its retail locations. The company wanted stronger controls for customer and employee Wi‑Fi access, better monitoring of risky website activity, and faster access to information for responding to potential wireless-related breaches. It turned to CompuCom Systems Inc for support, including SIEM as a Service.

CompuCom Systems Inc designed, implemented, and managed a broader security program that included SIEM as a Service, managed security services, and security log retention. The solution delivered 24/7 monitoring, near-real-time alerts, custom reporting, and remediation guidance, while helping the retailer meet PCI-DSS requirements. As a result, North American Retailer improved incident response times, reduced remediation costs, maintained safe wireless access, and strengthened its reputation as a trusted brand.